FAQs (including covid-19)

Take a look at our latest covid-19 information below to find out everything you need to know when booking your educational trip.

Are you covid-19 secure?

We have been awarded the ‘We’re Good To Go’ industry standard by Visit England. This certifies that we are adhering to Government and public health guidance regarding covid-19, in providing a safe day out for our visitors.

Can schools visit the zoo?

From the autumn term the government has advised that domestic school trips can resume. Please note, it is advised to check local and national guidelines for up to date information.

How can I book a visit to the zoo?

Please give the friendly Education Team a call on 01275 852 606 or email Paula.Takle@noahsarkzoofarm.co.uk to discuss a potential trip.

Are you running school workshops at the zoo?

Yes. We have adjusted our workshops to ensure we are following the latest government guidelines. We have updated our hygiene and cleaning measures in our education areas and have made adjustments to space layouts and activities.

Are you running outreach in schools?

Yes. We have adjusted our outreach workshops to ensure we are following the latest government guidelines. We will discuss your school’s covid procedures at the time of booking to ensure it is safe for all.

Due to Covid 19, visiting the zoo isn’t possible. What else can you offer?

We want to ensure that we can provide you and your class with an educational session in the comfort of your own classroom. We can provide an outreach at your school, delivered by our Education Team or we can discuss providing a zoom session.

Will your Education Team be wearing masks during workshops?

Our educators will wear a face covering in the form of a face shield during workshops and outreach sessions.

Are there undercover areas for schools to eat?

We have a number of marquees around the zoo that can be used. Currently we have very limited indoor areas, to ensure we are following government guidelines around social distancing. For other undercover ideas, please feel free to contact the Education Team on Paula.Takle@noahsarkzoofarm.co.uk. 

Can I come to the zoo before I visit with my class?

Yes. You can arrange a free teacher preview visit for teaching staff. If you wish to bring additional visitors, tickets must be booked online. 

 

Do you have a map?

A zoo map is available to download from our website.

Do you have a risk assessment?

Yes. We have a school friendly version available to download on our Teacher Resources page.

Can the coach park on site?

There is free parking for coaches and 800 cars on site. On fine days, it is recommended that your coach parks at the top of the first car park and the group walks down to the zoo past the deer enclosures. On very wet days, the coaches may drive down through the car park and deposit passengers near the Ticket Office and return to the coach park. 

What happens when we arrive?

You will need to enter the zoo via the Ticket Office where you will be greeted by a member of our team. Payment for admission for your group will need to be made at this point; alternatively an invoice can be requested. 

How much is entry into the zoo?

To ensure that it is an affordable day out for schools, pre-schools and nursery visits, the entry cost is £7 per child. The cost of admission entitles your group to a whole day at Noah's Ark Zoo Farm.

Do you offer free teacher tickets?

Yes. We offer one free teacher ticket for every six paying students that attend. If you require any further teacher tickets they will pay the £7 rate.

What can we do whilst at the zoo?

We have a 100 acre site with over 100 animal species; zoo and farm yard animals. Noah's Ark Zoo Farm has a daily programme of free talksOne of our popular educational workshops can be booked at an additional charge. We have a number of teaching ideas on the teacher resources page including pre, during and post visit ideas that you may find useful. 

Tell me more about your educational workshops.

We offer a variety of different workshops. The content of our workshops is securely rooted in the National Curriculum. Our education programme is accredited by the Council for Learning Outside the Classroom; we have been awarded a badge of quality by this organisation. Our workshops focus on animal behaviour/characteristics, different habitats, conservation and (of course!) interaction with the lovely animals in our education collection.

How much is an education workshop session?

The cost of a 30 minute workshop is £25. This cost is in addition to the admission charge of £7 per student. 

What's the maximum number of students you will accept in a workshop?

At the current time, we are limiting the number of students in each workshop. Please give us a call for up to date information on options available for you. 

I would like a workshop on a topic that is not advertised on your website, is this possible?

Absolutely! We have catered to many different group requirements in the past. If you would like a session on a topic that is not already listed, please give our education team a call and we will do our best to devise an appropriate workshop for you.

How do I pay for my visit?

Payment is made at the Ticket Office by cheque or card on arrival. Alternatively, we can invoice you after the visit. Invoices are created on the day of the trip and are posted or emailed out to the paying party.

How can we get there?

Noah's Ark Zoo Farm is easily accessible by car or coach and offers generous parking. We are 6 miles from the centre of Bristol and a short distance from the M5. Please see the 'Plan Your Visit' tab on the homepage for more information.

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