FAQs (including covid-19)

How can I book an educational visit to the zoo?

Please give the friendly Education Team a call on 01275 852 606 or email Paula.Takle@noahsarkzoofarm.co.uk to discuss a potential trip.

How can we get there?

Noah's Ark Zoo Farm is easily accessible by car or coach and offers generous parking. We are 6 miles from the centre of Bristol and a short distance from the M5. Please see the 'Plan Your Visit' tab on the homepage for more information.

How much is entry into the zoo?

To ensure that it is an affordable day out for educational visits, the entry cost is £7 per child. The cost of admission entitles your group to a whole day at Noah's Ark Zoo Farm.

How do I pay for my visit?

Payment is made at the Ticket Office by cheque or card on arrival. Alternatively, we can invoice you after the visit. Invoices are created on the day of the trip and are posted or emailed out to the paying party.

Do you offer free teacher tickets?

Yes. We offer one free teacher ticket for every six paying students that attend. If you require any further teacher tickets, the cost is £7.

Do you have a risk assessment?

Yes. We have a school friendly version available to download on our Teacher Resources page.

Can the coach park on site?

There is free parking for coaches and 800 cars on site. On fine days, it is recommended that your coach parks at the top of the first car park and the group walks down to the zoo past the deer enclosures. On very wet days, the coaches may drive down through the car park and deposit passengers near the Ticket Office and return to the coach park. 

Do you have a map?

A zoo map is available to download from our website.

Are there undercover areas for schools to eat?

We have large indoor and outdoor picnic areas. We have a number of marquees around the zoo that can be used for lunch.

Can I come to the zoo before I visit with my class?

Yes. You can arrange a free teacher preview visit for teaching staff. If you wish to bring additional visitors, tickets must be booked online. 

What happens when we arrive?

You will need to enter the zoo via the Ticket Office where you will be greeted by a member of our team. Payment for admission for your group will need to be made at this point; alternatively an invoice can be requested. 

Tell me more about your educational workshops.

We offer a variety of different workshops. The content of our workshops is securely rooted in the National Curriculum. Our education programme is accredited by the Council for Learning Outside the Classroom; we have been awarded a badge of quality by this organisation. Our workshops focus on animal behaviour/characteristics, different habitats, conservation and (of course!) interaction with the lovely animals in our education collection.

How much is an education workshop session?

The cost of a 30 minute workshop is £25 and a 45 minute session is £35. This cost is in addition to the admission charge of £7 per student. 

Are you covid-19 secure?

We have been awarded the ‘We’re Good To Go’ industry standard by Visit England. This certifies that we are adhering to Government and public health guidance regarding covid-19, in providing a safe day out for our visitors.

Will your Education Team be wearing masks during workshops?

Our educators will wear a face covering in the form of a face shield during workshops and outreach sessions.

What's the maximum number of students you will accept in a workshop?

We can cater for up to 30 in our workshop sessions.

I would like a workshop on a topic that is not advertised on your website, is this possible?

Absolutely! We have catered to many different group requirements in the past. If you would like a session on a topic that is not already listed, please give our education team a call and we will do our best to devise an appropriate workshop for you.

A visit to the zoo isn’t possible. What else can you offer?

We can provide you and your class with an educational session in the comfort of your own classroom. We offer zoo outreach at your establishment, delivered by our Education Team or we can discuss providing an interactive Zoom/Microsoft teams session.

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