Reptile House Closure Statement

After many years of welcoming visitors, our Reptile House has reached the end of its life. Following a recent building survey, we found that certain parts of the building no longer meet modern safety standards, and we have taken the difficult but necessary decision to permanently close it to the public.

As one of the oldest buildings on site - originally converted from historic dairy farm buildings - even with significant re-building work, the reptile house would still be an excessive consumer of energy for heating and would require unsustainably high levels of ongoing maintenance simply to be operational. In line with our commitment to sustainability, ethical resource use and providing the best possible experiences for our visitors, retiring the building is the most responsible step forward.

We want to reassure you that Nuru, our much-loved crocodile, is still visible during your visit from her external viewing windows.

Our dedicated keeper team is currently working to secure suitable new homes for the other reptiles, with trusted organisations where their specialist needs can be met to the highest standards. In the meantime, they will continue receiving exceptional husbandry and attentive care behind the scenes.

Our award-winning Giant Tortoise House, home to our impressive group of Aldabra tortoises, remains open as normal.

Thank you for all the enthusiasm, curiosity and support you’ve shown the Reptile House over the years. As we continue to grow and improve, we remain committed to outstanding animal care, memorable visitor experiences and building a more sustainable future for the Zoo, with conservation at the heart of all we do.