Universal Credit Tickets - Making nature accessible for everyone
- 1st May 2026
We believe that everyone should have the chance to enjoy a day out surrounded by nature, connect with incredible animals, and be inspired to protect our planet.
We understand that for many families, the cost of visiting can be a barrier. That’s why we’re introducing Universal Credit tickets as an initiative for May 2026 helping more people experience the zoo and the vital conservation work happening here.
Ticket Details
- £10 per person (£11 with Gift Aid)
- Available for up to 6 people per booking
- Children under 2 go free
- Essential carers supporting a paying guest with accessibility needs visit free
These tickets must be booked online in advance and are subject to limited availability as part of this initiative.
Who Can Book?
These tickets are available for those currently receiving:
- Universal Credit
- Income-related Employment and Support Allowance (ESA)
- Income-based Jobseeker’s Allowance (JSA)
- Housing Benefit
- Working Tax Credit
- Child Tax Credit
- Income Support
What you’ll need on the day
When you arrive, please bring:
- Proof of eligibility (evidence of benefits received within the last month)
- A form of named ID (such as a driving licence, bank card or passport)
- Your booking confirmation (printed or on your phone)
Please note, our team will check this on arrival.
Planning Your Visit
We want your day to be as enjoyable and relaxed as possible:
- You’re welcome to bring a picnic, or enjoy our food and drink options on site
- There are plenty of rest areas and picnic spots across the zoo
- Our team are always happy to help you find your favourite animals
- Remember - animals have their own routines, so you may need to check back later to spot them!
- Keeper talks and displays are included as part of your day visit! Enjoy a bird of prey display or find out more about our elephant herd in our daily talks.
When to visit
Weekends and bank holidays can be busier, so if you’re able to visit during quieter times, you’ll enjoy a more relaxed experience.
Why we’re doing this
As a conservation charity, we’re passionate about making nature accessible to all. These tickets are part of our commitment to ensuring everyone can feel connected to wildlife and inspired to care for it.
Need help?
If you have any questions or need support with your booking, our friendly team are here to help.
📧Email us at info@noahsarkzoofarm.co.uk
📞Call us on 01275 852606
Universal Credit Tickets – Terms & Conditions
These tickets are part of a trial scheme for May 2026 and are subject to availability.
1. Eligibility
Universal Credit tickets are available to individuals currently receiving one of the following benefits:
- Universal Credit
- Income-related Employment and Support Allowance (ESA)
- Income-based Jobseeker’s Allowance (JSA)
- Housing Benefit
- Working Tax Credit
- Child Tax Credit
- Income Support
Visitors must have received a payment within the last month to qualify.
2. Proof of Eligibility
Valid proof must be presented on arrival and may include:
- A recent benefits statement (dated within the last month)
- Official correspondence confirming benefit entitlement
Visitors must also provide named ID (e.g. driving licence, bank card, or passport).
Failure to provide valid proof may result in entry being refused or the requirement to pay the difference to a full-price ticket.
3. Booking Conditions
- Tickets must be booked online in advance
- Universal Credit tickets are not available for purchase at the gate
- A maximum of 6 tickets per booking/household
- Tickets are subject to availability
4. Pricing
- £10 per person (£11 with Gift Aid where applicable)
- Children under 2 enter free of charge
- Essential carers supporting those with accessibiltiy needs enter free of charge (supporting documentation may be required)
5. Use of Tickets
- Tickets are non-transferable and intended for use by eligible individuals and their household
- Misuse of tickets or fraudulent claims may result in tickets being cancelled without refund
6. Changes and Refunds
- Tickets are non-refundable (exceptional circumstances will be considered)
- Date changes may be permitted at the zoo’s discretion, subject to availability
7. Admission
- All visitors must comply with standard zoo entry terms and conditions
- The zoo reserves the right to refuse admission if terms are not met
8. Trial Scheme
- This is a trial initiative and may be amended, withdrawn, or extended at any time
- Feedback may be used to help shape future accessibility initiatives
9. General
- By purchasing these tickets, you agree to these terms and conditions
- These terms operate alongside the zoo’s general admission policies
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