COVID FAQs

 

 

Do I need to purchase tickets before my visit?

Yes, we are asking all visitors to book their tickets before they visit. 

Book Your Tickets

What areas are open?

We have now opened most of our areas at the zoo including: Our Indoor Play area, Our Elephant, Reptile, Rhino & Animal Village houses, Mini Maze and The Farm Shop. 

Unfortunately, our Giraffe house is closed for essential maintainence. You can still see our Giraffe from the outside of the house when it's warmer weather. 

Our Welly Splash is also currently closed due to colder weather. It will be back open Easter 2022.

Due to a risk of avian flu throughout the UK, the chicken and duck walkthrough is temporarily closed to protect our birds.

Play & Adventure

Food at the Zoo

The Food Barn, our main cafe facility, and our seasonal food kiosks are open for food and drinks. Our indoor picnic areas are open and we do have undercover outdoor areas. 

Food & Drink

Animal Experiences

We are not currently selling any new animal experiences (except Giant Tortoise Encounters) due to a backlog of postponed experiences. Please keep an eye on updates for when this might change. For existing puchases, we have extended all experiences to ensure that you will not miss out. 

Animal Encounters

What about Animal Talks?

Our animal talks have resumed. Please see our what's on page for more information.

What's On

How will Noah’s Ark Zoo Farm make my day safe?

The safety of staff, visitors and animals is our top priority and we continue to provide Covid-19 secure measures across the zoo. 

*Please do not arrive before your time slot but you can arrive after your time slot within reason.

 

If you are not feeling well with either one or more of the symptoms of Covid-19 – a fever, dry cough, loss of taste or smell, muscle pain, headache or difficulty breathing – please do not visit Noah’s Ark Zoo Farm, stay at home, and follow government and NHS 111 advice. We’ll be here once you’re symptom-free and better.

 

Covid-19 Risk Assessment - Dec 2021 

 

 

What if we have tickets and get Covid-19 symptoms?

If you have booked a visit with us and one of your party are experiencing Covid-19 symptoms please do call us on 01275 852606 and we can reschedule your visit

Has my membership been extended with lockdowns?

Any memberships that were affected by previous lockdowns have been automatically extended by up to 4 months depending on expiry dates.

I have won or received gift tickets affected by lockdowns, what happens to these?

Your gift tickets will be extended by the number of days the zoo was closed for during the validity of the tickets. You do not need to book a day or time slot with gift tickets.  However, any members of your party that are not covered by the gift tickets will need to book online.

How can I help Noah’s Ark at this time?

The easiest way to support the zoo and the care of our animals is to book a visit to the zoo or purchase one of our several gift and membership options.

Work Experience and Volunteering

Our work experience and volunteering programmes have been suspended until further notice. Please keep an eye on our website for an update on when this might change.

More Information

Adopt Donate Facebook 

Gift tickets Wish List Farm Shop

 

 

 

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