Awards

2019

• Highly Commended for Large Attraction of the Year from South West Tourism Awards
• Highly Commended for Responsible, Ethical and Sustainable Tourism from South West Tourism Awards
• Fairtrade Cafe of the year Silver Award from South West Fairtrade Buisness Awards

2018

• PR, Marketing, Digital and Events Bronze Award for our new website from BIAZA
• Education Bronze Award for the last descent education programme from BIAZA
• Exhibits Bronze Award for our Giant Tortoise Terrain from BIAZA
• Silver Award for Sustainable Tourism from South West Tourism Awards
• Highly Commended for Outstanding Customer Service from South West Tourism Awards
• Finalist for Best Digital Presence from NFAN
• Finalist for Leisure and Tourism from Bristol Life Awards
• The national 'Quality Badge' from the Learning Outside the Classroom Scheme
• Best Animal Day Out in the South West awarded in the Family Favourites awards by Day Out with the Kids
• Bronze Award for Large Attraction of the Year at the Bristol, Bath and Somerset Toursim Awards
• Silver Award for Responsible, Ethical and Sustainable Tourism at the Bristol, Bath and Somerset Toursim Awards 

2017  

• Gold Award for Sustainable Tourism from Bristol, Bath and Somerset Tourism Awards
• Outstanding Customer Service Award from Bristol, Bath and Somerset Tourism Awards

2016

• Silver Award for Sustainable Tourism from Bristol, Bath and Somerset Tourism Awards
• Gold Award for Green Tourism Business Scheme
• The national 'Quality Badge' from the Learning Outside the Classroom Scheme

2015  

• ‘Best Innovation’ Award from NFAN Awards for Elephant Eden.  

2014

• Winner of Sustainable Tourism Award from Bristol Tourism and Hospitality Awards
• Silver Award for Green Tourism Business Scheme
• Highly Commended for Digital Presence from NFAN
• Quality Rose Award from Visit England

2013

• 3rd place for best Website from NFAN

2012

• Winner for Access for All Award in the Bristol Tourism & Hospitality Awards