Noah's News Blog
A First-Class Visitor Experience at Noah’s Ark
Everyone knows that first impressions are important, despite being told we should never judge a book by its cover. When you arrive at a destination for a fun day out, you want to be greeted by friendly staff and a swift and hassle-free queuing procedure. No-one likes to wait in line for hours, eating into your precious time; especially when you have little ones in tow.
Here at Noah’s Ark Zoo Farm, we always keep the visitor experience in mind – both on arrival and throughout the day. The fact that we have won ‘Access for All’ and ‘Sustainable Tourism’ from Bristol’s Tourism and Hospitality Awards in recent years shows our commitment to first-class visitor services.
However, now that the Easter break is over, we have decided to streamline our entry and queuing procedures even further to ensure a top-notch experience for every single person who comes into our zoo, particularly on our busiest days.
We always strive to improve every aspect of our customers’ experience, and in the forthcoming months we plan to change the layout at our front of house, with new hand-held scanners for processing memberships and prepaid tickets, and we’re also looking to change our eTicket system to make the process even smoother with faster entry for prepaid customers.
On the topic of improvement, we have also recently revamped our play areas. In total, we have an impressive 12 play zones, both indoor and outdoor. And new for this year, all indoor play barns and our Ark Arena are now heated, meaning a great day out can be enjoyed even if the weather takes a turn for the worse.
There are also changes to our café and catering kiosks, ensuring that the majority of our ingredients are sourced locally and that fair trade food is also promoted. Our Café team provide freshly made baguettes and sandwiches in fast service refrigerated counters on busy days so you can grab and go. There are plenty of healthy options available to keep parents happy.
We also have a fabulous gift shop, offering plenty of opportunities for children to spend their pocket money. We’ve noticed that a favourite Shop purchase is our animal feed – visitors can hand feed a variety of our animals as you walk around the park, including Deer, Camels, Llamas, Goats and Ducks!
And let’s not forget the main reason Noah’s Ark Zoo Farm remains one of the biggest attractions in the South West: our Big Zoo Animals! Come and say hello to our tall Giraffe friends, Gerald, Genevieve, George and Geoffrey, then head over to see our White Rhinos, Rumba and Rumbull. We also have Elephants, Zebra, African Lions, Tigers and Water Buffalo, amongst many other mesmerising animals, both large and small.
So, if you’re looking for a fun-filled day at an attraction that considers all of our customers’ needs – pay a visit to Noah’s Ark Zoo Farm this summer.
Noah’s Ark Zoo Celebrates Earth Day
Every day is Earth Day at Noah’s Ark Zoo Farm, but next Wednesday (April 22nd) is a very special date – it’s the 45th annual Earth Day. Always held on April 22nd, the day represents a bright future for generations to come and is all about maintaining the environment we occupy to ensure it is both healthy and sustainable.
Earth Day was created in 1970 by US Senator Gaylord Nelson, following a huge oil spill in 1969 that saw around 90,000 barrels of crude oil escape into the Santa Barbara Channel, killing approximately 3,500 sea birds, as well as other marine animals such as sea lions, seals and dolphins.
The day is now celebrated worldwide in 192 different countries by over one billion people, and is marked in a variety of ways – from community service initiatives for the day to cultivating landscapes and cleaning up wildlife areas that are affected by litter and pollution.
Earth Day has brought about some major changes in policy – for example, the creation of the US Environmental Protection Agency and the passage of the Clean Air, Clean Water and Endangered Species Acts.
Here at Noah’s Ark, Earth Day fits our mission perfectly. We strive to respect the natural world, whilst creating a quality visitor experience. We are honoured to be able to give endangered species a safe and secure home and we understand how important conservation is when it comes to protecting numbers, both in natural habitats and in captivity. This gives us the opportunity to contribute to international conservation efforts, whilst also educating the public about potential and existing environmental threats.
We are also very environmentally conscious and go about our day-to-day running of Noah’s Ark Zoo Farm in a socially-responsible manner. As well as looking after local wildlife, we manage our energy use and waste production. For example, our indoor play areas are now heated with a Biomass heating system, which uses forest, agricultural, urban and industrial residues and waste to produce heat and electricity. This has much less of an impact on the environment than fossil fuels.
It is important to come together to inspire our communities to do their bit in securing a sustainable and healthy future for our planet. Organising an Earth Day activity or event is one of the best ways to engage your community. What will you be doing this year?
Last Weekend of Easter – Come & See Us at Noah’s Ark!
We’ve certainly been lucky with the sunshine this Easter, with news reports saying that this glorious spring weather is warmer than it is in many Mediterranean hotspots. We’re even luckier down south – temperatures are set to reach as high as 21C, which would be the hottest recorded temperature so far this year.
Although Noah’s Ark Zoo Farm is an all-weather destination, with our heated indoor playbarns, café and sheltered areas, it really does come alive when the sun is shining. The long Easter weekend was a huge success, and our Easter Egg Hunt and Noah’s Chocolate Trail went down a storm. But that doesn’t mean Easter is over just yet – schools don’t go back until Monday, so there’s plenty of time to treat your little ones to a memorable day out at Noah’s Ark Zoo Farm before they get back to the grindstone.
Now’s the time to make the most of the better weather; we have a huge range of outdoor play areas dotted over Noah’s Ark – from Wallaby Hill (complete with zip lines, climbing wall, rope bridges, swings and – of course – a mini Noah’s Ark!) to our three outdoor trampolines, beach hut with sandpit and our Termite Mountain, where children can play on the combine harvester and big tyre swings. And let’s not forget our a-maze-ing hedge Monster Maze – a mere 3.2 kilometres-long!
If the weather does take a turn for the worse, fear not; we have a fantastic heated indoor play area, complete with softplay, ball pit, rainbow slides and drop slide.
As well as all the playing, there are all the amazing animals to come and say hello to! One of the great things about Noah’s Ark is that you can get hands-on with a range of animals – feeding goats, camels, deer, llamas, sheep and pigs. Little ones can also enjoy holding a cuddly rabbit, chick or guinea pig in the Animal Show Pens.
Keep a close eye on our daily and annual events as there is always so much going on. Many of the daily events – including the meerkat feed, ‘meet the reptiles’, birds of prey display and ‘big cat feed’ – allow you to get up-close to the animals.
If you’re planning on arranging a group of you to come to Noah’s Ark for the day, be sure to take a look at our special discounted entry rates. Bear in mind that group bookings need to be made in advance of the day you wish to visit, so get organising and reap the rewards of being part of a 10+ group! We are also currently running a series of radio promotions for family offers in Bristol and Wales, as well as billboard advertisements – so keep your ears and eyes open!
Thinking about what to do for food and drink in this warm weather? You’ll be pleased to know that Noah’s Ark has a fabulous on-site café, serving delicious meals and an array of hot and cold beverages. We also have kiosks offering ice-cream and drinks. However, if you wish to bring your own picnic and make use of our acres of land and picnic tables, this is welcomed, too!
Sounds like the perfect way to end the Easter holidays, doesn’t it? Start planning your Noah’s Ark day trip and ensure your kids go back to school on a high.