Frequently Asked Questions
Look here for a quick answer to your question;
What are your opening times?
Please see our opening times page.
Are you closed on Sundays?
Yes, we are closed on Sundays as our staff and animals need a rest day too!
Are children under 16's allowed entry without a parent/ guardian?
Children of 15 years or younger will not be admitted to the park without supervision by a guardian of 16 years or older. 16 years + may enter the park unaccompanied.
What animals do you have?
Visit our Amazing Animals where you can see all our main animal attractions.
Do you offer reduced admission price after a certain time?
Yes, we offer a £9 per person rate after 3:30pm.
Do you allow dogs and other pets to come to the zoo?
Unfortunately, we only allow assistance dogs to come around the zoo. No other dogs are permitted. Our policy is that visitors must not leave dogs in their cars in our car park.
Is there free parking?
Yes, we offer free parking for cars and coaches.
Does your cafe have a telephone number?
Unfortunately it does not, however you can write to the cafe at our usual address.
Is the zoo suitable for wheelchairs?
Most of the zoo is wheelchair accessible. We are a working farm so there is some rough terrain but we have won Access for All at the Bristol Tourism and Hospitality Awards 2012. Download our Access Statement here.
Do you open in bad weather?
Yes, we will always keep to our season opening times. See opening times.
Do you offer work experience and volunteer placements?
Do you have any job opportunities available?
All jobs are posted on our website, please check the job section. Unfortunately we cannot file CV's so please only apply when a job is advertised.